Privacy Policy

Last updated: April 23, 2025

1. Introduction

Zenaba places great importance on protecting your privacy. This privacy policy explains how we collect, use, share, and protect your personal data, as well as your rights in this regard.

Zenaba.fr is a platform connecting individuals with independent Afro hairstylists. We do not sell hair extensions but facilitate the booking of at-home or salon hairstyling services.

2. Data Controller

The data controller is:

BELIM-KADEO Flora (EI)

367, rue de Saint-Denis-en-Val

45590 Saint-Cyr-en-Val

Siret n° 529 379 018 00029
NAF 7410Z

[email protected]

3. Data Collected

Depending on your use of the site, we may collect the following data:

• Personal Information: last name, first name, email, phone

• Booking Information: choice of hairstylist, service type, location, date

• Browsing Data: IP address, browser type, pages viewed, visit duration, cookies

• Communication Data: messages sent via the contact form or comments

4. Purposes of Processing

Your data is collected for:

• Allowing account creation and booking management

• Connecting you with a partner hairstylist

• Ensuring service follow-up

• Informing you about news or offers (if you have given your consent)

• Improving the quality of our service and user experience

5. Legal Basis for Processing

• Consent: for newsletter subscription, placement of non-essential cookies

• Contract Performance: for managing your bookings

• Legitimate Interest: continuous improvement of the platform, fraud prevention

6. Data Recipients

Your data may be transmitted:

• To the hairstylists you have selected

• To our technical subcontractors (hosting, maintenance, payment tools)

• To public authorities if required by law

7. Data Retention Period

• Account data: 3 years after last activity

• Booking data: 5 years for accounting purposes

• Cookies: 13 months maximum

8. Your Rights

In accordance with the GDPR, you can:

• Access your data

• Request their rectification or erasure

• Object to certain processing or request its restriction

• Withdraw your consent at any time

• Request the portability of your data

To exercise your rights: [email protected]
In case of dispute: you can contact the CNIL.

9. Security

Zenaba implements technical and organizational measures to ensure the security of your data: encryption, access control, secure hosting.

10. Cookie Policy

10.1 What is a cookie?

A cookie is a small text file placed on your device when visiting a website. It allows, among other things, to remember your preferences or analyze your browsing.

10.2 Types of Cookies Used

• Strictly Necessary Cookies: essential for the website's operation

• Audience Measurement Cookies (e.g., Google Analytics): to analyze website traffic

• Personalization Cookies: to adapt the user experience

10.3 Consent and Management

During your first visit to Zenaba.fr, a banner informs you about the use of cookies. You can:

• Accept all cookies

• Refuse non-essential cookies

10.4 Cookie Retention Period

Cookies are stored for a maximum period of 13 months from their placement on your device.